Support
Questions, problems, or feedback about feedwisely? Email us and we'll get back to you, usually within 2 business days.
When you write, please include:
- the email address you use to log in to feedwisely;
- what you were doing and what happened, with a screenshot if you can;
- your phone model and the app version (in the app: More, at the bottom).
Subscriptions and billing
feedwisely subscriptions are sold and billed by Google Play.
- Cancel: open the Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions › feedwisely › Cancel subscription. You keep access until the end of the period you paid for. Deleting the app or your account doesn't cancel the subscription.
- Refunds: ask Google Play first, from the same Subscriptions page or at play.google.com. You can also email us and we'll review your request.
- New phone or reinstalled the app? Log in with the same account, or tap Restore purchase on the plan screen.
Your data and privacy
You can ask us for a copy of your data, to correct it, or to delete it by emailing support@feedwisely.com from the email address on your account. See the Privacy Policy and the Health Privacy Notice for your rights, and Delete your account for how deletion works.
Medical questions
feedwisely can't give medical advice. For questions about your health, diet or weight, talk to a doctor or a registered dietitian. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline, US).